In a recent advisory, the Valuation Office Agency (VOA) raised alarms over fraudulent emails. These emails falsely claim to be from their organization. They make misleading assertions about reductions in property ‘rateable values.’
Scammers use these emails to target unsuspecting individuals and businesses. The VOA urges vigilance and emphasizes confirming the authenticity of communications. If in doubt, contact them directly at agentstandards@voa.gov.uk.
Fraudulent emails often contain incorrect information. They may urge you to act quickly. The VOA warns against trusting forwarded emails without verification.
Scams like these exploit confusion about property rateable values. This issue significantly impacts business owners. Official VOA correspondence does not involve unsolicited pressure tactics.
Rogue agents add to these concerns. The VOA highlights red flags to identify dishonest agents, so businesses should stay cautious when engaging with such individuals.
Dishonest agents often pressure you to make quick decisions. They may ask you to sign contracts hastily. Some falsely claim to act on behalf of the VOA.
Enormous upfront payment demands are another warning sign. Be wary of agents promising “unclaimed credits.” These claims are often baseless.
You do not need an agent to manage your business rates. Use the VOA’s free online service to challenge your rateable value. It avoids unnecessary costs and potential scams.
The VOA offers a checklist for those choosing to hire agents. This resource helps select reputable professionals. Avoid agents who approach you uninvited.
The VOA provides additional guidance on staying safe. Its agent standards outline expectations regarding behavior, professional practice, and customer service.
Agents must act with integrity and professionalism. They should adhere to legal and ethical standards. High-quality, transparent service is essential.
Most agents are reputable and provide good service. However, a small minority exploit businesses. Vigilance remains critical to avoid bad actors.
The VOA takes proactive measures against poor agent behavior. They collect and investigate evidence of misconduct. It allows them to address issues effectively.
These actions demonstrate the VOA’s commitment to integrity. Their efforts protect businesses and property owners; trust in the VOA’s processes remains essential.
Fraudulent activities are growing more sophisticated. The VOA’s advice is clear: stay informed and vigilant. Taking control of your business rates is key.
Use the VOA’s free online services and consult their resources for guidance.
For further details, visit the VOA’s official website. You can also contact their team directly at agentstandards@voa.gov.uk. Stay alert and proactive to safeguard your interests.